Privacy Policy

July 29, 2026 buzzzoomer

Privacy Policy

Introduction

Welcome to https://surprise.buzzzoomer.com (hereinafter referred to as "Surprise," "we," or "the Company"). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Brazil's General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa's Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including our website, mobile applications, services, and products offered under the Surprise brand. However, please be aware that this policy does not extend to third-party platforms, applications, or services linked from our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy describes how we handle your personal information when you engage in the following activities:

  • Using our applications and services as an authorized user
  • Visiting any of our websites that reference this Privacy Policy
  • Subscribing to receive newsletters, emails, or other communications from us
  • Providing feedback or participating in surveys

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details associated with your user account, such as usernames, passwords, and profile settings.
  • Payment Information: Data related to transactions, including payment method details and billing addresses.
  • Financial Information: Records of financial transactions and account balances.
  • Purchase Information: Details about products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device for tracking and analytics purposes (e.g., IP address, advertising ID).
  • Location Data: Your geographic location data when you interact with our services.
  • Feedback and Reviews: Comments, suggestions, or ratings provided by users.
  • Social Media Information: Data from social media platforms when users choose to log in via these accounts.
  • Product Interest: Information about products or content that attracts your attention on our platform.

We obtain this data through direct user input, interactions with our services, and the use of automated technologies, such as cookies and tracking pixels. Additionally, we may receive personal data from third parties who have obtained consent to share such information, in accordance with their privacy policies.

Cookies

Surprise uses various types of cookies to enhance your online experience and provide tailored content:

  • Strictly Necessary Cookies: Essential for navigating our website and using its core features.
  • Preference Cookies: Remember user preferences to personalize the website experience.
  • Analytics Cookies: Track website usage, performance, and user behavior to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Once the purpose of data collection is fulfilled, we securely delete or anonymize the information.

Security Measures

Surprise implements robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption for data at rest and in transit to ensure secure transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children's Privacy

Surprise does not knowingly collect or target personal information from children under the age of 18. If we learn that a child has provided us with personal information, we will take steps to delete it and discontinue any services offered to that child.

Your Rights

Depending on your jurisdiction and local data protection laws, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for correction of inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data when there is no longer a legal basis for its retention.
  • Restriction: Limit the use, processing, or disclosure of your personal data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Object: Object to the processing of your personal data based on legitimate interests, direct marketing, or other legal grounds.
  • Non-Discrimination: Be free from decisions based solely on automated processing when it impacts your rights and freedoms.

To exercise these rights, please contact our Data Privacy Team at [email protected]. We will respond to your request as quickly as possible, in accordance with applicable laws.

Changes to Policy

Surprise reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

If you have questions regarding our privacy practices, or if you wish to exercise your rights or make a request related to your personal data: