Privacy Policy

July 28, 2026 buzzzoomer

Privacy Policy for https://surprise.buzzzoomer.com

Introduction

Welcome to Surprise! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from our users, in line with various international privacy laws and regulations, including:

  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil's General Data Protection Law (LGPD)
  • California's Consumer Privacy Act (CCPA/CPRA), along with Colorado's, Utah's, Connecticut's, Virginia's, and South Africa's privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://surprise.buzzzoomer.com
  • Any applications or services offered by Surprise
  • All content, interactions, and transactions on these platforms

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy is relevant when you:

  1. Use any of our applications or services as an authorized user.
  2. Visit our website(s) that refers to this Privacy Statement.
  3. Communicate with us via emails, calls, texts/SMS, or newsletters.

Personal Data Collection

We gather various types of personal information for different reasons. Here’s a detailed breakdown:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
  • Payment Information: Credit/debit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Savings or bank account numbers for direct deposit services (if offered).
  • Purchase Information: Items bought from us, purchase dates, quantities, and associated costs.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and other data from your mobile phone or tablet.
  • Location Data: GPS coordinates and information about the location of your device when using our location-based services (if enabled).
  • Feedback: Responses to surveys, comments, reviews, and suggestions you provide us.
  • Social Media Information: Publicly available data from social media platforms if you choose to connect your accounts with Surprise.
  • Product Information: Details about products or services you show interest in or purchase from us.

We collect this data through multiple channels: user input forms, account settings, checkout processes, surveys, and automated tracking technologies like cookies and similar files. Additionally, third parties may share Personal Data with us for specific purposes, always subject to their respective privacy policies.

Cookies

Surprise uses cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device that serve various functions:

  • Strictly Necessary: These ensure basic functionalities of our website, like remembering login details.
  • Preference: They remember user preferences and settings for a personalized experience.
  • Analytics: Used to collect aggregated data about how visitors interact with our site, helping us improve performance.

Users can manage non-essential cookies through our built-in Cookie Manager or adjust browser settings accordingly.

Retention and Deletion

We retain Personal Data for as long as it is necessary for the purpose it was collected. After that, we will either delete or anonymize the data in line with legal requirements. Here’s a breakdown:

  • Account Information and Purchase History: Retained while your account is active and for a period after account closure (as required by law).
  • Financial Data: Retained for tax and accounting purposes, typically 7 years.
  • Marketing Communications: Kept until you opt out or for the duration of our valid business interest, whichever is longer.
  • Location and Mobile Data: Usually deleted soon after collection unless explicitly saved by the user.

Security Measures

We prioritize data security and implement robust safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption: Secure encryption protocols are used for data in transit and at rest.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  • Access Controls: Strict access controls and employee training ensure that only authorized personnel can access sensitive data.

Children's Privacy

Surprise does not knowingly collect Personal Data from individuals under 18 years of age. If we learn that a child has provided us with personal information without parental consent, we will take steps to delete such data and terminate any related accounts.

Your Rights (depending on your location)

As a user, you have specific rights regarding your Personal Data:

  • Access: The right to request access to the Personal Data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Asking for the deletion of your data in certain circumstances.
  • Restriction: Limiting the use or processing of your data.
  • Portability: Obtaining and transferring your Personal Data to another controller.
  • Objection: Objecting to the processing of your data based on legitimate interests.
  • Non-Discrimination: You cannot face unfair treatment due to exercising your data protection rights.

To exercise any of these rights, please contact our Privacy Team using the details provided below. We will respond in line with applicable law and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified on our website, and revised policies will be posted here.

Contact Information

For any questions regarding privacy, data requests (including unsubscribe), or if you have concerns about this policy, please contact us: